YOUSEF's CV
YOUSEF ABDELKADER ABDELRAZIK ELNEMR
Administrative Officer | Vendor Management
Profile summary
Accomplished Administrative Officer with 6 years of progressive experience in administrative operations and compliance management across the GCC and Egypt. Resulted in expertise in vendor management, contract negotiation, and AML/KYC compliance alongside retail sales coordination. Track record of managing purchasing departments, evaluating suppliers, and maintaining accurate inventory records. Dedicated to ensuring regulatory adherence and delivering efficient administrative workflows.
Career highlights
Administrative and Purchasing Operations: Managed purchasing department responsibilities alongside compliance and office tasks at Lolya Jewellery Manufacturing Co L.L.C, ensuring timely vendor deliveries and cost analysis.
Compliance and Vendor Management: Researched potential vendors, evaluated contracts, and developed internal compliance programs while auditing processes for regulatory adherence.
Customer Relations and Sales Coordination: Resolved client inquiries, coordinated across departments to meet customer expectations, and processed secure transactions in retail environments.
Key skills
Professional experience
Directs purchasing operations and administrative workflows. Manages AML and KYC compliance requirements while overseeing vendor evaluations and cost analysis processes.
- Negotiates contracts with potential vendors to secure raw materials.
- Monitors product quality standards and maintains updated inventory records.
- Audits internal processes to support established legal compliance programs.
- Prepares cost analysis reports to inform purchasing decisions.
Managed daily client interactions and stock control operations within the retail branch. Handled department coordination activities to align service delivery with sales targets.
- Maintained inventory records and processed secure transactions for all customer purchases.
- Provided product knowledge to assist clients in selecting jewellery items.
Directed customer service operations across phone, email, and social media channels. Administered order processing, refunds, and exchanges to maintain client satisfaction standards.
- Promoted products through multiple channels.
- Maintained detailed customer interaction records.
Directed retail sales operations in Abu Dhabi, managing the secure storage and stock levels of precious stones and metals. Accountable for supporting customer acquisitions from initial inquiry to final purchase while coordinating promotional alignment across store teams.
- Processed point of sale transactions accurately while maintaining security compliance for high-value merchandise.
- Explained warranty terms and product specifications to customers to facilitate buying decisions.
- Collaborated with the sales team to execute in-store promotional campaigns and increase visibility.
Education
Languages
Arabic · Native
English · Fluent